Q. What do I need to do before my service?
A. Your yard must be free of excessively tall grass, leaves and debris for our guarantee to be in place. We cannot pick up what we cannot see. However, we are diligent to get what we can see.
Q. Do I have to be home at the first service?
A. Not necessarily. If your furry friends are inside, it is no problem for us to scoop without you there. However, we would like to have you there to be introduced to them. Some homeowners have doggy doors and they come out to visit when we are there even when the homeowners are not.